Frequently Asked Questions
I have summarized the questions that are frequently asked by beginners.
Can I use it even for the first time?
Yes. We will guide you through the selection of cast members, fees, reception, and transportation one by one.
Do you know the fee in advance?
Yes. We will check the cast members, courses, and nomination categories, and provide you with the total amount before your visit.
Where can I see where I will be working on the day?
You can check the latest information from the "Attendance Information" at the bottom of the page.
I can't decide on the cast member.
If you can tell us your preferences and how you like to spend your time, the staff will recommend candidates.
Can I use the shuttle service?
Free shuttle services are available from Ueno Station and Minowa Station. We will inform you of the meeting location when you make your reservation.
Is there a parking lot?
There is a free parking lot exclusively for store use. Please note that the number of parking spaces is limited, so please inform us in advance.
MORE GUIDE
Related information
After confirming the basic questions, please refer to the necessary information in the user guide.
List of usage guides
You can check reservations, fees, access, and cast member selection in one place.
See more detailsHow to choose a cast member
For those who are new and are confused, we will guide you on the points to consider when choosing.
See how to choose a cast member that suits youOfficial blog articles that I referred to
COMMUNICATION
About the information in Japanese
Can guests of foreign nationality use Chocolat?
Nationality alone does not determine admission. At present, guests must understand prices, service details and important notices in Japanese, and be able to communicate sufficiently with staff and cast members. This may be checked when a visit is accepted. If you are unsure, please contact the reservation desk before visiting.
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